Job Description: Assistant Manager / Manager – Procurement
About Nutrabay
Nutrabay is India’s premier destination for sports nutrition, fitness supplements, and wellness essentials. Operating both as a high-growth multi-brand marketplace and an innovative private-label brand, Nutrabay delivers authentic, lab-tested nutrition products to millions of fitness enthusiasts nationwide.
As we aggressively scale our private-label portfolio (proteins, amino acids, vitamins, and functional foods), maintaining robust quality standards, rigorous regulatory compliance, and high-performance Contract Manufacturing (CMO) relationships serves as our ultimate competitive moat.
Role Objective
This hybrid role is designed for a technical operations specialist. You will own the entire operational lifecycle of third-party manufacturing (CMO) partnerships while serving as the primary lead for Quality Control (QC) standards and testing across Nutrabay’s private-label business. In this position, you will maintain a zero-compromise product safety program, oversee technology transfers of new formulations, and audit production facilities to ensure every batch of Nutrabay products matches strict analytical and FSSAI standards.
Key Responsibilities (The 80/20 Split)
1. CMO & 3P Manufacturing Management (45% Weight)
- Production Governance: Manage day-to-day operations across our network of external contract manufacturers (including tableting, capsule filling, powder blending, and packaging plants).
- Tech Transfer & Scale-Up: Partner closely with R&D and New Product Development (NPD) teams to successfully transition lab-scale trial formulations into commercial-scale production batches at CMO sites.
- Capacity Planning: Monitor contract manufacturer capacities, batch planning, production yields, and schedules to guarantee On-Time-In-Full (OTIF) dispatches.
- SLA & Performance Scorecards: Establish and track monthly Key Performance Indicators (KPIs) for CMO partners, covering yield loss, process defects, and turnaround times.
2. Quality Control & Testing Management (35% Weight)
- Testing & Release Coordination: Establish and enforce testing protocols for raw materials (such as whey protein concentrates, plant proteins, and active ingredients) and finished goods. Hold responsibility for managing batch release and rejection decisions based on analytical data.
- Laboratory & COA Verification: Standardize Certificate of Analysis (COA) templates. Review and verify laboratory results from third-party accredited labs (e.g., NABL) for heavy metals, microbial limits, and active ingredient assays.
- GMP & Food Safety Compliance: Enforce strict compliance with FSSAI, WHO-GMP, HACCP, and legal metrology standards across all external production lines.
- Audits & Root Cause Analysis (RCA): Conduct periodic physical hygiene and process audits at CMO facilities. Lead CAPA (Corrective and Preventive Action) investigations for any batch failures, active ingredient drift, or shelf-life issues.
3. Procurement & Commercial Operations (20% Weight)
- BOM Cost Optimization: Analyze Bill of Materials (BOM) cost structures to negotiate conversion costs, raw material pass-through rates, and packaging expenses with CMOs.
- Strategic Sourcing: Establish secondary backup vendor networks for high-risk raw materials (e.g., imported whey, proprietary flavors) to prevent supply disruptions.
- Procure-to-Pay (P2P): Seamlessly align procurement plans with contract manufacturer schedules to ensure packaging materials (jars, scoops, labels) arrive just-in-time (JIT) to optimize working capital.
Core Technical Competencies Required
To be successful in this highly specialized role, candidates must demonstrate technical fluency in:
- Bulk Powder Blending: In-depth understanding of ribbon blenders, double-cone blenders, particle size distribution, and bulk density parameters.
- Analytical Chemistry & Assays: Ability to interpret HPLC, GC, UV-Vis spectroscopy, and protein estimation methods (such as Kjeldahl/Dumas).
- Food Safety & Regulation: Comprehensive knowledge of FSSAI standards, allergen management, heavy metal limits, and shelf-life testing protocols.
- Packaging Science: Clear understanding of moisture barrier integrity, induction heat sealing, and polymer classifications.
Key Performance Indicators (KPIs)
- Quality Compliance: Zero (0) market recalls; inbound finished goods rejection rate < 0.5%.
- CMO Delivery (OTIF): ≥ 96% On-Time-In-Full manufacturing dispatch from third-party sites.
- Yield & Material Variance: Under 1.5% variance in raw material-to-finished goods conversion yields at plants.
- Audit Adherence: 100% of contract manufacturers maintaining updated GMP/FSSAI certifications and scoring > 90% in annual audits.
- NPD Go-To-Market Lead Time: Optimize time elapsed from formula sign-off to first commercial batch dispatch.
Candidate Profile & Qualifications
- Education: Bachelor’s or Master’s degree in Food Technology, Pharmaceutical Sciences, Biochemistry, or Chemical Engineering. Additional diplomas in Supply Chain or Material Management are highly valued.
- Experience: 5+ years of hands-on experience spanning both Quality Assurance/Quality Control (QA/QC) testing protocols and third-party vendor operations within the nutraceutical, sports supplement, or food processing sectors.
- System Knowledge: Demonstrated familiarity with Quality Management Systems (QMS), ERP modules (SAP/Oracle/Tally), and advanced analytical reporting tools.
Role Snapshot
- Role Title: Assistant Manager / Manager – Procurement & 3P Operations
- Department: Supply Chain & Operations
- Location: Head Office, New Delhi (Requires travel to partner CMO sites)
- Focus Split: 80% Contract Manufacturing (CMO) Management & Quality Assurance Oversight | 20% Core Procurement & Commercials
- Experience Level: 5 to 9 Years (Strongly preferred: Nutraceuticals, Sports Nutrition, Pharma, or Food FMCG)
- Reporting To: Head of Supply Chain / Founders
- Location: Delhi NCR (Work from Office)
Why Nutrabay:
We believe in an open, intellectually honest culture where everyone is given the autonomy to contribute and do their life’s best work. As part of the dynamic team at Nutrabay, you will have a chance to learn new things, solve new problems, build your competence, and be a part of an innovative marketing-and-tech startup that’s revolutionising the health industry.
Working with Nutrabay can be fun and a place of unique growth opportunities. Here you will learn how to maximise the potential of your available resources. You will get the opportunity to do work that helps you master a variety of transferable skills, or skills that are relevant across roles and departments. You will feel appreciated and valued for the work you deliver. We are creating a unique company culture that embodies respect and honesty, which will create more loyal employees than a company that simply shells out cash. We trust our employees and their voice and ask for their opinions on important business issues.
About Nutrabay:
Nutrabay is the largest health & nutrition store in India. Our vision is to keep growing, have a sustainable business model, and continue to be the market leader in this segment by launching many innovative products. We are proud to have served over 1 million customers to now, and our family is constantly growing.
We have built a complex and high-converting eCommerce system, and our monthly traffic has grown to a million. We are looking to build a visionary and agile team to help fuel our growth and contribute towards further advancing the continuously evolving product.
Funding:
We raised $5 million in Series A funding.
Nutrabay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, colour, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, race, ethnicity, religion or any other characteristic protected by applicable local laws, regulations and ordinances.
